e-Store 3rd Anniversary Promotional Draw Terms & Conditions
Canon e-Store 3rd Anniversary Promotional Draw (“Contest”) Terms and Conditions
This Contest is organised by Canon Marketing (Malaysia) Sdn. Bhd. (“Organiser”). By participating in this Contest, each participant agrees to be bound by these Terms and Conditions (“Terms”), which form a valid and binding agreement between the participant and the Organiser.
A. Contest Period
1 The Contest will run from 12 August 2026, 12:00 a.m. to 26 August 2026, 11:59 p.m. (MYT) (“Contest Period”).
2 All qualifying purchases, entries and form submissions must be completed within the Contest Period, unless otherwise stated by the Organiser.
B. Eligibility
1. This Contest is open to individuals who
a. are aged 18 years and above as at the date of participation;
b. are residing in Malaysia;
c. are registered members of Canon e-store;
d. comply with these Terms; and
e. have a genuine and valid Facebook account.
2. Exclusions- Employees of the Organiser, its affiliates, advertising and promotional agencies and their immediate family members are not eligible to participate in this Contest.
3. The Organiser reserves the right to request proof of identity, age, residency, Canon e-store membership, purchase and any other information reasonably required to verify a participant’s eligibility.
C. Disqualification
1. The Organiser reserves the right to disqualify any participant or entry if the participant
a. fails to provide verification documents or information within the timeline requested by the Organiser
b. breaches these Terms;
c. submits false, inaccurate, incomplete or misleading information;
d. uses multiple, fake or fraudulent accounts;
e. tampers with or attempts to manipulate the Contest process;
f. engages in fraudulent, abusive, dishonest or inappropriate conduct;
g. submits an invalid, cancelled, refunded or duplicate order; or
h. acts in a manner that may damage the reputation or goodwill of the Organiser.
2. The Organiser’s decision on disqualification shall be final.
D. How to Participate
1. To participate in the Contest, eligible participants must complete the following steps during the Contest Period:
a. log in as a registered Canon e-store member on store.my.canon;
b. place a single order with a minimum of RM100 on Canon E-store;
c. comment on the Canon Anniversary promotional post at [insert post link] by answering the question:
“How many years is Canon e-store celebrating this year?”
d. include the hashtag #canonestore in the comment;
e. complete the Contest form at https://forms.cloud.microsoft/r/UMVCZ8z3iE by providing your Facebook name, e-store name and Canon e-store order number.
2. For the purpose of determining minimum spend, the RM100 minimum spend shall be calculated based on the final amount paid for products in a single order, after discounts and vouchers, but excluding shipping charges, unless otherwise stated by the Organiser.
3. Sharing the Contest post is optional and is not required for entry. Sharing the Contest post will not increase a participant’s chances of winning.
4. Participants may submit multiple entries by placing multiple qualifying orders during the Contest Period. Eligible entries from all qualifying orders under the same Canon e-store member account will be accumulated for the draw, subject to these Terms.
5. Each eligible order number may be submitted once only. If the same eligible order number is submitted more than once, only the first valid submission received by the Organiser will be considered.
6. The Organiser shall not be responsible for late, lost, incomplete, misdirected, corrupted, delayed or unsuccessful entries or form submissions due to technical, network, platform, system or other issues beyond the Organiser’s reasonable control.
E. Winner Selection
1. The Contest will run for 15 days and the Organiser will select a total of 16 winners from eligible entries that have fulfilled all Contest requirements and submitted the correct answer.
2. Winners will be selected by lucky draw.
3. The lucky draw will be conducted on 18 September 2026 using Wheel of Names platform or any other tool determined by the Organiser. Eligible order numbers will be used for the draw. The Organiser may maintain internal records of the draw process, eligible entry list and winner verification process for audit and compliance purposes.
4. Each participant may only win one prize in this Contest. If the same participant or Canon e-store member account is drawn more than once, the Organiser reserves the right to redraw or select the next eligible winner.
5. The Organiser’s decision on winner selection, eligibility, prize allocation and all matters relating to the Contest is final. No appeal or correspondence will be entertained in respect of the draw results, except where required by applicable law.
6. The Contest is subject to all applicable laws, regulations, permits, approvals and platform rules. The Organiser reserves the right to modify, suspend or cancel or restructure the Contest if required for legal, regulatory, operational or platform compliance reasons.
F. Prizes
1. The prizes are as follows:
a. 1st Prize : 1 × RM1,000 Touch ’n Go eWallet credit
b. 2nd Prize : 1 × SELPHY QX20 Printer with 1 × Photo Paper
c. 3rd Prize : 1 × PIXMA E4570 Printer
d. 4th Prize : 3 x Endo Thermal Flask
e. 5th Prize : 10 x G-Mascot Black Tee
2. Use of the Touch ’n Go eWallet credit is subject to the applicable Touch ’n Go eWallet terms and conditions, account limits, verification requirements, expiry terms and any other applicable requirements imposed by Touch ’n Go. Participants may refer to: https://bit.ly/TnGoTnC-Syarat
3. All prizes including the Touch ’n Go eWallet credit or reload PIN are non-transferable, non-refundable and not exchangeable for cash, credit or any other item, whether in whole or in part.
4. The Organiser reserves the right to substitute any prize with another item of similar value at its discretion if the stated prize becomes unavailable for any reason.
5. Any images of prizes used in Contest materials are for illustration purposes only and may differ from the actual prize.
6. The Organiser is not responsible for any warranty, maintenance, repair, replacement or support relating to prizes, except where expressly stated by the Organiser or required by applicable law. Any applicable manufacturer’s warranty shall be subject to the relevant warranty terms.
G. Winner Notification and Verification
1. Winners will be notified via the email address registered with their Canon e-store account within seven business days from the draw date. The Organiser may require winners to verify their identity, Canon e-store membership, order number, Facebook account and eligibility before the prize is confirmed.
2. Winners must respond to the Organiser’s notification email within 5 calendar days from the date of the notification email and provide all required information for verification and prize fulfilment.
3. The Organiser shall not be responsible or liable if a winner cannot be contacted due to incorrect, incomplete, outdated or invalid contact details, email filtering, technical issues, platform issues or any other reason beyond the Organiser’s reasonable control.
H. Prize Fulfilment
1. Upon successful verification of the winner’s personal details and eligibility, the Organiser will contact the winner to arrange prize delivery or collection.
2. The 1st Prize (Touch 'n Go eWallet Credit) winner is required to self-collect the prize from Organiser’s office by 31 October 2026.
3. Winners of the 2nd to 5th Prizes may either self-collect their prizes from the Organiser’s office or request delivery to a Malaysian address approved by the Organiser. Unless otherwise stated by the Organiser, all delivery charges, transportation costs and other incidental costs relating to prize collection, delivery, redemption, acceptance or use shall be borne by the winner.
4. Failure to collect, redeem or accept a prize by the stipulated deadline may result in forfeiture of the prize.
5. The Organiser shall not be responsible for unsuccessful delivery due to incorrect, incomplete or outdated delivery details provided by the winner.
I. Personal Data and Privacy
1. By participating in this Contest, participants consent to the collection, use, disclosure and processing of their personal data by the Organiser for the following purposes:
a. administering, managing and conducting the Contest;
b. verifying participants’ eligibility and entries;
c. contacting winners;
d. fulfilling, delivering or arranging collection of prizes;
e. announcing winners, where applicable;
f. handling enquiries, disputes or complaints relating to the Contest; and
g. complying with applicable laws, regulations and internal compliance requirements.
2. The personal data collected may include name, contact number, email address, Canon e-store member details, order number, delivery details, Facebook account name or handle and any other information reasonably required for the Contest.
3. The Organiser may disclose participants’ personal data to its affiliates, service providers, delivery partners, agencies, professional advisers and other parties where necessary for the purposes stated in these Terms.
4. The Contest uses Microsoft Forms, a third-party online tool, to collect Contest submissions. Participants acknowledge that, where such third-party tools or service providers are used, their personal data may be processed, stored or transferred outside Malaysia.
5. The Organiser will process personal data in accordance with the Personal Data Protection Act 2010 and the Organiser’s privacy policy, available at: https://my.canon/en/consumer/web/privacy.
6. Participants may contact the Organiser if they wish to access, correct or update their personal data, subject to applicable laws and the Organiser’s privacy policy.
J. Publicity and Winner Announcement
1. By accepting a prize, each winner agrees that the Organiser may publish or use the winner’s name, general location, photograph, likeness, social media handle, and/or Contest entry for Contest publicity and announcement purposes, without further compensation, unless prohibited by law.
2. Any publicity use will be limited to reasonable promotional, marketing, reporting and archival purposes relating to the Contest.
K. Limitation of Liability
1. To the fullest extent permitted by law, the Organiser shall not be liable for any loss, damage, injury, cost or expense suffered or incurred by any participant arising from or in connection with participation in the Contest, redemption or use of any prize, or any technical failure or disruption.
2. To the fullest extent permitted by applicable law, Organiser shall not be liable for any indirect, incidental, special or consequential losses arising from participation in the Contest or use of any prize. Nothing in these Terms excludes liability that cannot be excluded under applicable law.
3. In the event of any disruption to the Contest, the Organiser will use reasonable efforts to remedy the disruption and, where possible, resume or continue the Contest on a fair and equitable basis.
L. Indemnity
1. Each participant agrees to indemnify the Organiser against any claims, losses, damages, liabilities, costs and expenses arising from the participant’s breach of these Terms; submission of false or misleading information; fraudulent conduct, misuse of the prize; unauthorised use of any third-party account, personal data, order number, image or material; or infringement of any intellectual property, privacy, publicity or other rights of any third party.
M. General
1. The Organiser reserves the right, at its discretion and where reasonably necessary, to amend these Terms, substitute prizes, suspend, extend, cancel or terminate the Contest at any time. Any changes will be posted or communicated through such channels as the Organiser considers appropriate.
2. This Contest is in no way sponsored, endorsed, administered by, or associated with Facebook, Instagram or Meta.
3. By participating in this Contest, participants acknowledge that they are providing their information to the Organiser and not to Facebook, Instagram or Meta. Participants release Facebook, Instagram and Meta from any responsibility or liability arising from or in connection with this Contest.
4. These Terms shall be governed by and interpreted in accordance with the laws of Malaysia. Any dispute arising out of or in connection with this Contest shall first be resolved amicably between the participant and the Organiser. If the dispute cannot be resolved amicably, it shall be subject to the exclusive jurisdiction of the courts of Malaysia.
N. Organiser Contact Details:
Canon Marketing (Malaysia) Sdn. Bhd.
No 6-3-01, Canon Tower UOA Business Park (Tower 6),
Jalan Pengaturcara U1/51A, Seksyen U1,
40150 Shah Alam Selangor.
cmmestoreteam@cmm.canon.com.my
The above address shall be referred to in these Terms as the “Organiser’s Office”.
